The Digital Media How-To:
Last Updated $Date: 2007-11-13 00:26:33 -0800 (Tue, 13 Nov 2007) $
All Media Features found on this website have been optimized to work with the Mozilla Firefox and related web browsers.
Read below for more information.
Introduction
GospelReggae.com is pleased to offer
you the ability to purchase music in Digital Media format. This
document is designed to give you an overview of what we offer, what
software you are required to have, and how to purchase music in this
format. A table of contents is listed below and you may use it to jump
to a specific topic.
Table Of Contents
1. Music Media Specifications:
Currently, we are offering music in
192 bit MP3 format. Many of the albums that we sell in CD format can
be found as MP3s. We also offer music that does not
appear on any full-length album. Music that has not been previously released on
any album is known as an Exclusive.
You can read more about exclusives in the section entitled
“Searching and Sorting”.
Back to Top
2. Software Requirements:
In order to sample the mp3 clips, purchase files, stream full length files,
or download files to your own computer, you must first have the following software
installed and working on your computer.
3. Software Recommendations:
In addition to the required software mentioned above, the following is a list of web browsers
that we recommend. Other web browsers are known to have various problems and bugs,
not specifically with our site, but in general. If you are using a web browser not mentioned below,
you may experience problems with our website.
4. Payment Methods & Account Requirements:
Please Note: You are NOW NO LONGER required to have a credit card number associated with your account in order to download digital media files.
You may purchase downloadable media using any of the following methods
Your billing address on file will be used as the address for your credit card and all transactions will be authorized using this address. Therefore, you must make sure that the address you give us, is the same as the address you have on file with your bank, and that it's entered exactly the same. An incorrect address will result in a declined transaction.
More Credit Card Purchase Details:
When purchasing single files, your credit card will be charged every time you purchase a pre-determined amount or at a timed interval that we have pre-selected, whichever comes first.
If you purchase a single song (single MP3 file), your card may be initially authorized for as much as $4.95. If by the end of a pre-determined time interval, you have not purchased more than $4.95 worth of media, then you will be charged for the amount that you DID purchase, and the difference will be released back to your credit card. We will NOT charge you for more than you agree to purchase. If you only download 2 MP3 files, then you will be initially authorized for $4.95, but will only be charged $1.98.
If you choose to purchase a full album download: Your card will not be pre-authorized, but will charged immediately for the price of the album download.
A declined transaction will temporarily lock you out of your personal media center. You will not be able to access your files again, until you update your credit card info or otherwise resolve the issue with your card, and unlock your account. The process of unlocking your account will charge your new card for the amount that was previously declined. However, if your card is declined too many times, then your account may be closed and, at our own discretion, you might be permanently prevented from creating a new account in the future. You may read more about unlocking your account in the section entitled Unlocking a Locked Account.
As an alternative, you may preload your account with store credit. To preload your account:
5. How to Sign Up:
If you have purchased anything online from GospelReggae.com in the past,
you do not need to create a new account. You will however, need to enter credit card information
that will be stored in your account profile, if you plan to use a credit card.
You are NO LONGER required to have a credit card number associated with your
account in order to download digital media files. See Payment Methods & Account Requirements
for more information.
If you do not yet have a GospelReggae.com customer account, then you will have to go through the
entire process of creating an account and adding your credit card information.
Use the following steps to set up a new account.
In the Future, you my login by going to the downloads page, and clicking "Signup or Login". See the section Log Into Your Media Center for more information.
This information will be updated soon.
Back to Top
6. Searching and Sorting:
This information will be updated soon.
Back to Top
7. Playing a Sample Clip:
45 second sample clips are provided for all downloadable mp3 files.
A triangular arrow shaped play button is shown to the left of each mp3 file.
To listen to a sample clip, simply click on the play button as shown in the
following image:
A small window will appear and the clip will begin streaming. In order to
hear the clip, you must have javascript enabled, and a recent flash plugin.
See Software Requirements for more information.
Back to Top
8. How to Purchase Media:
From the downloads page at http://www.gospelreggae.combrowse/downloads/ locate a file
you would like to purchase using the Searching and Sorting functions.
To the right of each file is a button that displays the price of the clip and says "Buy". To purchase a file or album, simply:
If you have an account but have not yet logged in, you will be taken away to the Login screen. Enter your email and password to login.
If you do not yet have a GospelReggae.com account, then you will be taken to an account setup screen. See How To Sign Up for more information on account signup.
You must have javascript enabled to purchase digital media. See Software Requirements for more information.9. Log Into Your Media Center:
See How to Sign Up for Login instructions.
Back to Top
10. Streaming Purchased Media:
You may stream purchased media directly from your Personal MP3 Library Manager in one
of 3 ways:
11. How to Download Media to Your Computer:
The media that you have purchased belongs to you. When you purchase the
media, it is immediately downloaded to your computer automatically. In addition,
The files are made accessible to your Personal Mp3 Library Manager. You may return to your
Personal Mp3 Library Manager at any time to download and save files to your own computer.
There are 2 ways to download your media. To begin, Locate files in your Library Manager that
you wish to download.
12. How to Use The Media Player:
The media player is available in your Personal Mp3 Library Manager. You can use the
media player to stream multiple files from your library, one after the other. You
can also pause, mute, adjust volume, shuffle, and loop tracks, among other things.
The following image is labeled in blue letters near each of the buttons on the media player.
Following the image is a description of each button. Use the blue letters as a reference:
L:
Displays a list of files in your library and allows you to scroll though and play them.
You can modify this list using the “Searching and Sorting” functions.
To play a file, click on a file name. To the right of the play list is a scroll button.
To scroll through the list, drag the scroll button up or down.
A:
Displays information about the currently playing file, including file name and elapsed play time.
P:
Click this button to play the currently selected file or pause a track that is already playing.
S:
Click this button to stop a currently playing file.
F:
This button skips forward to the next file in the list.
R:
This button skips back to the beginning of the current file, or to the previous file in the list.
V:
Drag this button to adjust the volume.
M:
Click this button to mute or un-mute the media player.
H:
This is the help button. Click the help button to get information about the media player software.
B:
This is the Shuffle button. Click the Shuffle button to randomly shuffle the tracks in the
current playlist.
C:
Click this button to turn on track looping. You can either loop the current track, or
loop the entire play list.
Back to Top
13. Open The Extended Media Player in a Separate Window:
Your Personal Mp3 Library Manager has an Extended Media Player that opens up in a separate window.
The Extended Media Player works much the same as the basic Media Player but gives you a much
larger visible list of files and because it's in a separate window, you can let the music stream
in the background while you shop or browse the Internet. The Extended Media Player provides you
with the same functionality and the same buttons as the basic Media Player, but the buttons and views
on the Extended Player are arranged differently than on the basic player. The Extended player
offers search functionality as well.
See How To Use The Media Player for information on player functionality.
To open the Extended Media Player, click on the link below the basic Media Player as shown
in the following image:
14. How to Vote on Your Favorite Tunes:
This functionality is not yet implemented.
Back to Top
15. How to Create a Playlist:
Playlists give you the ability to organize your media info smaller groups that are easier to manage.
On the following screen, select an existing playlist from the provided combo box, or enter a new playlist name into the input field.
Submit the playlist form and the selected files will be added.
Select "Click to Refresh Playlists"
16. 
Unlocking a Locked Account:
If you find that your account has been locked, it is because of a declined
credit card transaction. A declined transaction may be due to either an
incorrectly entered billing address, or a lack of funds in your account.
Only a successful transaction can unlock your account.
You must be logged into your account MP3 Library Manager in order to complete the following steps.
Check your account profile to ensure that all billing and credit card information is correct. Update any incorrect information. Click here to find out how to update your Billing Address and click here for information on updating your Credit Card.
Once your have corrected all information and/or increased your available credit, you may retry the transaction to unlock your account. Complete the following steps to unlock your account:
My Library" menu item. You will
see an image of a pad-lock .17. 
View Your Account Profile:
The Account Profile View displays all of your account details, with the exception of
sensitive information such as credit card number and password (only the last 4 digits of
your credit card are displayed). The profile view also provides links to update your
billing address and login information, your credit card details, and a link to email
your password to you if you have forgotten your password.
Click on the " My Profile" menu item to view your account profile.
Back to Top
18. Update Your Billing Address or Login Information:
This information will be updated soon.
Back to Top
19. Update Your Credit Card Information:
This information will be updated soon.
Back to Top